Towing and roadside assistance in Downtown Edmonton
Downtown Edmonton brings its own towing challenges: parkades, one-way streets, tight loading zones and event traffic. Ironline Towing & Recovery helps drivers across the downtown core, Oliver and the Ice District with tows, boosts and lockouts.
What makes downtown calls different
- Underground and multi-level parkades with low clearance
- One-way streets and limited stopping space
- Event traffic around Rogers Place and the Ice District
- Street parking with time limits and tow-away zones
Common calls downtown
Dead batteries in parkades, lockouts and cars that won’t start after sitting for the workday are our most common downtown jobs. For parkades, tell dispatch the level and the posted clearance. If a tow truck can’t fit, we’ll say so up front and talk through the options.
AWD, pickups and vehicles that won’t roll
Our self-loader carries dollies on every call, so all-wheel-drive and four-wheel-drive vehicles in Downtown Edmonton are towed with all four wheels off the road. We also move cars, minivans, SUVs and pickups that won’t start, won’t shift out of park or won’t steer.
Clear pricing before we tow
You get the price on the phone and a written estimate before the hook goes on, as Alberta’s Vehicle Towing and Storage Regulation requires. Ironline is licensed and fully insured, including on-hook coverage for the vehicle we’re towing.
Frequently asked questions
Can a tow truck get into my parkade?
It depends on the clearance. Tell us the posted height and level, and we will confirm before we dispatch.
Can you boost a car in an underground parkade?
Usually, yes. Boosts are done with a portable booster pack from a service vehicle.
My car was towed by the city. Can you help?
If the city or police towed your vehicle, contact them first. We can move it from the impound lot once it is released to you.